Identifying a Colleague in Need

Knowing how to best support a colleague who is experiencing distress can feel daunting. It doesn't have to feel that way though. Consider the following three scenarios and accompanying guidance which serves to help with your decision making; and remember you can always reach out to get guidance if needed. 


Scenario 1

The colleague's conduct is clearly reckless, disorderly, dangerous, or threatening and suggestive of immediate harm to self or others in the community.

A man consoling an upset coworker sitting on the floor.
  • YES … RESPOND
  • If you believe a colleague is in immediate danger of self-harm and is on campus, immediately call Public Safety and inform your supervisor:
  • If you believe a colleague is NOT in immediate danger of self-harm, refer the colleague to CopeColumbia and the Employee Assistance Program.

Scenario 2

You observe indicators of distress, but severity is unclear. The interaction has left you feeling uneasy or concerned about the colleague.

A man consulting with a woman.

Scenario 3

I’m not concerned for the colleague’s immediate safety, but they are having significant academic and/or personal issues and need some support.

A woman using her laptop in her office
  • NO … REFER
  • Refer to the appropriate campus resource, using the detailed list provided in the next section. Consider following up with your colleague.
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