System Status

Get up-to-date information on the status of all our systems and integrations.

Current Status by System or Service

  • CAS Login: Central Authentication System Integration

    • No issues reported
    A green circle and check mark
  • Distribution Sites: Current Content Management System

    • Recent Issues Resolved
    Status

    Resolved: Our hosting vendor has resolved all issues and editors can resume editing as normal. We apologize for the inconvenience and thank you for your patience.

    Impacted Sites

    All CUIMC sites using the Distribution or the Platform.

    Issues

    The issue was caused by an outage from our hosting vendor. This caused logged-in users to experience errors or site outages. Logged-out users in most cases were able to view a cached version of the site. 

    Timeline
    • Thu 9/14/2023 - 12:55PM
      In Progress: Systemwide outages were confirmed
    • Thu 9/14/2023 - 2:50PM
      In Progress: Outage have been restored with a fix. 
    • Thu 9/14/2023 - 5:00PM
      In Progress: Errors have been reported while editing. We advise that all editors refrain from making any content changes for now until this is fully resolved.
    • Fri 9/15/2023 - 3:00PM
      Resolved: Our hosting vendor has resolved all issues and editors can resume editing as normal.
    A green circle and check mark
  • Event Calendar Service: Event Management Integration (Bedework)

    • No issues reported
    A green circle and check mark
  • ServiceNow: Support Request System

    • No issues reported
    A green circle and check mark
  • Legacy Sites: Older Content Management Systems

    • No issues reported
    A green circle and check mark
  • Platform Sites: Older Content Management System

    • No issues reported
    A green circle and check mark
  • RecruitME: Clinical Trials & Studies Integration

    • No issues reported
    A green circle and check mark
  • Symplr Directory: CUIMC Profile Integration

    • No issues reported
    A green circle and check mark

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