Social Media Management

Social media management is an important part of digital communications. Our team can help you register all your social media accounts and provide guidelines and best practices. We can also assist you in crisis management and HIPAA compliance issues. If you need assistance or more information, please Contact the Social Media Team.

Social Media Policy

Social media is an integral part of online communications. All social media accounts for all CUIMC entities, including schools, departments and programs, must be registered with the CUIMC Office of Communications. CUIMC Communications can provide guidance and strategic support. 

View the CUIMC Social Media Policy

HIPAA Compliance

No social media communication, whether public posting or private messaging, is HIPAA compliant. Please do not engage in the exchange of patient information online, as it violates federal law. If someone tries to initiate a conversation that may be covered by HIPAA, do whatever possible to move the conversation off social media to a more secure means of communication. 

View the Social Media and HIPAA Policy

Crisis Communications

Crisis communications is exclusively under the supervision of the CUIMC Office of Communications and NewYork-Presbyterian Communications. Do not post about a crisis without the instruction and support of CUIMC Communications.  For contacts regarding crisis communications, please contact the CUIMC Office of Communications.

Social Media Requests

To make a request to create a social media account, or post content to a CUIMC branded account please contact contact the Social Media Team using the links below.