Report a Housing Issue

Need Something Fixed in Your Unit?

Don't wait! It's easy to submit a work order online. After you submit your request, you'll receive a confirmation email that includes your request number, which you can use to track your request.

Submit a Work Order

Urgent Requests

For urgent requests—such as floods, gas leaks, broken apartment door locks, or broken windows—from Monday through Friday, 9 a.m.–5 p.m., call us immediately using the number below. For emergencies occurring outside of these hours, please see the front desk security.

Call 5-Help at 212-305-HELP (4357), option 2

Emergencies On-Campus

For any on-campus emergencies, including fire, call Public Safety at 212-305-7979 and 911.

Call 911

CUIMC Information Technology

CUIMC IT provides wired and wireless internet throughout the residential buildings.

Call 5-Help at 212-305-HELP (4357), option 5

Spectrum

For Cable TV service, visit the Sectrum website or call: 

Call 212-222-5388

Questions About Housing?

Whether you need information or support, our team is here to help. Get in touch with our Housing Services team for answers, resources, or assistance.

Email Us
Or Call Housing at 212‑305‑4357 (HELP, option 2)