Nicole Lyn: Officer of Administration/Administrative Professional Award

In her more than six years with the Department of Radiology, Ms. Lyn has distinguished herself as an exceptional administrator. She played a key role in the successful relocation of the ColumbiaDoctors radiology practice to West 51st Street, despite a tight timeline and unforeseen obstacles that included Superstorm Sandy. Throughout her tenure, she has significantly enhanced patient and staff satisfaction alike. Her skilled restructuring of staffing for radiology reception and scheduling both optimized workflow and improved customer service. One nominator calls her “one of the finest managers that I have known in my career at Columbia.” Colleagues remark on her professionalism, organization, and commitment to success no matter the obstacles. But perhaps the greatest reflection of her talents is how they inspire others. “Her staff values her management, responds to her enthusiasm, and appreciates her innovative ideas,” says another nominator.