Get Ready for Epic: New Resources and November To-Do Lists

David Buchholz, MD, senior founding medical director for primary care, stopped by Epic Day and visited with the CUIMC Intentional Redesign team, including Jesenia Serrano and Namita Azad.

David Buchholz, MD, senior founding medical director for primary care, stopped by Epic Day on Oct. 29 and visited with the CUIMC Intentional Redesign team, including Jesenia Serrano and Namita Azad.

For the next three months, Epic project leaders and readiness agents at Columbia University Irving Medical Center (CUIMC) are adopting "it's up to you" as our motto as we count down to Epic go-live on Jan. 31, 2020. In this issue of CUIMC Today, we share reminders of what you can do to get ready before your classroom training takes place.

“We’ve said all along that each of us accepts our own responsibility in preparing for Epic so that together we can all be successful,” said Timothy Crimmins, MD, RPVI, Columbia Epic Project Co-Lead and ColumbiaDoctors Chief Medical Information Officer. “Three months out, the Epic project team is feeling good about where we stand. Still, we know there’s a lot of heavy lifting in these next 12 weeks. Ultimately, the training, practice, and everyday engagement with Epic will go a long way in giving our patients the best care experience.”

Resources

The Epic Project Team and Intentional Redesign Team have developed resources that address the changes that will come to employee work areas and complement upcoming training:

  • Connect 2 Change videos: These short videos are specific to providers and highlight key features in Epic. Find them on the Intentional Redesign webpage of epictogetherny.org. Additional videos titled “Epic is Simple” are available for practice support staff.
  • Epic Playground: After end users complete required e-learning courses, they can receive access to Playground, which offers access to the training version of Epic.  
  • Pre-go-live toolkits: Readiness agents in each department have several toolkits that highlight Epic changes. These pre-go-live toolkits guide teams to experience Epic before Jan. 31, 2020, and are also available on the Intentional Redesign page of epictogetherny.org
  • Epic Readiness Centers and Rounds: Take a few minutes each month to review updates posted on the Epic Practice Readiness Centers. Epic project leaders are conducting readiness rounds to check in and ensure teams are ready for their classroom instruction.
  • Epic Readiness Presentations: Epic clinical leads have been stopping by department and division team meetings to walk providers through the changes they can expect with the launch of Epic. 

November To-Do Lists

To summarize, the following to-do list shares important steps to take in November to be ready for Epic.

End Users

  • E-learning
  • Pre-go-live toolkits
  • Epic is Simple videos 
  • Know your Super Users, colleagues who will provide at-the-elbow support during go-live

Providers

  • MobileIron applications: Download Epic apps
  • Connect 2 Change videos
  • E-learning
  • Pre-go-live toolkits
  • Know your Super Users

Clinical Teams

  • Epic Readiness presentations: Participate in upcoming grand rounds where clinical leads are presenting
  • Pre-go-live toolkits

Revenue Cycle

  • E-learning
  • Know your charge champions
  • Know your Super Users